Your privacy is as important to us as our professional services are to you. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

1. Important Notice

This Privacy Policy describes how we obtain and use your personal data, why we are allowed to do so by law, who has access to your personal data, and what your rights are. Please review it carefully.

If the Site contains a separate Privacy Statement linked via the homepage, in the case of conflict between that Privacy Statement and this Privacy Policy, the Privacy Statement shall prevail.

We take your privacy seriously and use your personal data as further explained in this Privacy Policy. We are the “controller” of the personal data you provide to us.

You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling). For more information about your rights and how you can exercise them, please see the section Your Rights.

2. Personal Data We May Collect and Why

Personal data is any information which identifies you personally, whether directly (e.g., your name) or indirectly (e.g., information about your use of our products and services).

We may collect the following data about you:

• Contact details: Your name, email address, and telephone number for responding to inquiries or providing services.
• Correspondence: Additional personal data you provide through emails, letters, or phone calls.
• Survey responses: Information from surveys used for research purposes, if you choose to respond.
• Transaction details: Information related to transactions carried out through our Site.
• Details of visits to the Site: Information about your visits, including traffic data, location data, weblogs, and other communication data.

3. Cookies

Cookies are files stored on your device that help websites remember information about your visit. Our Site uses cookies to provide essential services, enhance user experience, and deliver personalized content.

a. What Cookies Are Used on This Site?

• Essential Cookies: Required for the Site to function, such as enabling you to log into your account.
• Analytics Cookies: Help us understand user engagement and improve the Site.
• User Cookies: Improve your experience by remembering your preferences.
• Social Sharing Cookies: Enable sharing content directly on social media platforms.
• Interest-Based Advertising Cookies: Ensure the ads you see are relevant to you.

b. How Can I Reject or Opt Out of Receiving Cookies?

You may refuse to accept cookies by adjusting your browser settings. However, this may impact your ability to use certain features on our Site.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide requested products and services.
• To send service communications, including changes to our Terms.
• For direct marketing, if you have provided consent.
• To track website usage and enhance your experience.
• To improve customer support.
• To maintain accurate records.
• To respond to inquiries, complaints, and disputes.
• To prevent fraud and comply with legal obligations.

5. Legal Grounds for Processing

We process your personal data under the following legal grounds:

• Consent: For marketing communications and sharing data with trusted partners.
• Contractual Necessity: To provide products and services in line with our Terms.
• Legal Obligation: To comply with legal requirements, such as fraud prevention.
• Legitimate Interests: To improve services, understand customers, and enhance the Site.

6. Who We Share Your Personal Data With

We may share your data with suppliers and service providers acting as “processors” on our behalf. In some cases, data may be transferred outside the EEA, in which case we ensure it is treated securely.

7. How Long We Keep Your Personal Data

We retain your personal data only as long as necessary for the purposes for which it was collected. This period varies based on legal obligations, disputes, and data protection guidelines.

8. Your Rights

You have the following rights regarding your personal data:

• Right to be informed: Clear information about how your data is used.
• Right of access: Access to your personal data.
• Right to rectification: Correction of inaccurate data.
• Right to erasure: Deletion of data when no longer needed.
• Right to restrict processing: Limitations on how your data is used.
• Right to data portability: Transfer of your data to a third party.
• Right to object to processing: Objection to data use for certain purposes.
• Right to withdraw consent: Revocation of consent for data processing.
• Right to complain: Filing a complaint with data protection authorities.

9. How to Contact Us

To exercise your data protection rights or for any concerns, contact us using the details provided on our Site. If you’re unsatisfied with our response, you can file a complaint with the ICO.

10. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. Please review their privacy statements, as we are not responsible for their practices.

11. Changes to This Privacy Policy

This Privacy Policy was last updated on [Date]. We may update it from time to time, so please check back regularly.